Get in Touch With Our Team

If you need help with your account, payments, technical issues or general enquiries, our team at MansionBet is ready to assist. Contact us for account-related queries, verification help, deposit or withdrawal questions, or feedback about a promotion. The Mansion Bet support team will aim to resolve issues quickly and can guide you through verification, safer gambling tools, site navigation, and how to set deposit limits or time-outs.

Department	Contact
Customer support	support@QWE (available Mon-Fri)
General enquiries	info@QWE
Affiliate enquiries	affiliates@QWE
Phone	+44 20 7183 4926
Working hours	Mon-Fri, 09:00-18:00

Use the phone number above during working hours for urgent account queries. Affiliate partners should contact affiliates@QWE for sign-up and tracking enquiries. For general questions, email info@QWE with your account ID and a brief description and the team will respond within published working hours.

Email Assistance

For detailed requests, account issues or when you need to send documents, email is our preferred contact method. Please use [email protected] and include a clear subject line, your full name and up-to-date contact details. Providing attachments and reference numbers where relevant helps us resolve matters faster and avoids unnecessary delays.

Contact Form

Name

<label for="contact-email" style="display:block;margin-bottom:6px;font-size:14px;color:#111;">Email</label><input id="contact-email" name="email" type="email" placeholder="[email protected]" required style="width:100%;padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;margin-bottom:12px;box-sizing:border-box;"><label for="contact-message" style="display:block;margin-bottom:6px;font-size:14px;color:#111;">Message</label><textarea id="contact-message" name="message" rows="6" placeholder="Tell us how we can help. Include account details if relevant." required style="width:100%;padding:10px;border:1px solid #ccc;border-radius:4px;font-size:14px;box-sizing:border-box;margin-bottom:12px;"></textarea><button type="submit" style="width:100%;padding:11px;background:#0070d2;color:#fff;border:none;border-radius:4px;font-size:15px;cursor:pointer;">Send message</button>

Response Time

Our support team aims to respond promptly. Most enquiries are answered within one business day. More complex issues may take longer depending on the nature of the problem, required verification or third-party input. If we need extra time we will update you with progress and an estimated timeframe; urgent matters can be escalated via live chat where available.

Feedback

We welcome your feedback. Please send suggestions, ideas or reports about bugs and promotions; every message is reviewed carefully and helps us improve site features, account flows and offers. Your input directly shapes updates to usability, promotions and support. Use the feedback form or email [email protected]. Thank you for helping us make the site better.