Privacy & Data Protection
MansionBet takes your privacy seriously. This page explains what personal and technical information we collect when you use our site, how we use it, and the steps we take to keep your data secure. We aim to be clear about your rights and how to contact us about privacy matters.
Types of data we collect
We collect information that helps us provide and protect your account, process bets and payments, and meet legal obligations. This includes personal data, technical details from your device, and transactional records relating to your play and payments.
Personal data
Personal information may include your name, date of birth, address, email, telephone number and any documents or details you provide for age and identity checks. We also collect payment information to process deposits and withdrawals.
Technical data
We record technical data such as IP address, device type, browser version, language settings and session information. This helps us maintain security, detect fraud and improve site performance.
Transactional data
Transactional records cover your account activity, bet history, deposits, withdrawals and correspondence with support. We keep these records to administer your account and to meet regulatory and accounting requirements.
How we use your information
We use data to operate your account, verify age and identity, process payments, investigate suspicious activity and meet legal obligations. We may also use anonymised data for analytics and service improvements. Where we rely on consent, you may withdraw that consent at any time.
Data protection practices
Your information is stored securely and access is restricted to authorised personnel and service providers who need it to perform their duties. We use industry-standard security measures, including encryption and access controls, and regularly review our practices to protect data from unauthorised access.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, secure your session and provide analytics. Some cookies are essential for the site to function, while others help us improve services. You can manage cookie settings through your browser or the cookie controls on the site.
Information sharing and third parties
We share data with third-party providers that support our services, such as payment processors, identity verification, fraud prevention, analytics and customer support vendors. We require partners to process data securely and only for agreed purposes. We may also disclose information where required by law or to protect our rights.
User rights
You have rights to access the personal data we hold about you, request correction of inaccuracies and request deletion where applicable. You may also request restriction of processing or object to certain processing activities, and ask for a copy of your personal data in a commonly used format.
Access, correction and deletion
To exercise your rights, contact our support team via your account or the site contact form. We will verify your identity before making changes to protect your account. Some records may be retained where required by law or for legitimate business purposes.
Privacy policy updates
We may update this policy from time to time. Significant changes will be posted on the site and notified through your account where appropriate. If you have questions about Mansion Bet’s privacy practices, please contact our support team through your account area.